Apple AppleCare warranty issues, have been indicted in Italy. Eventually Apple losing fined.
Today is Apple again because AppleCare warranty issues become the focus of media attention. According to foreign media reports, EU Justice Commissioner Viviane Reding said in a public speech that does not match the Apple warranty measures consumer law in many EU countries, saying they did not properly inform consumers of their own warranty rights.
Reading pointed out that the official EU should play a more important role in the supervision and coordination of the implementation of EU consumer law.
He also said that at least Belgium, Germany, Luxembourg, and Portugal's customers on Apple's warranty measures sue.
Previously Apple finally overwhelmed quietly changed their warranty policy in Australia, the warranty time extended from one year to two years.
After Italy lawsuit in March 2012, 10 national client groups requested Apple to modify their warranty policy.
Belgium even also Apple sued the court, said Apple to turn a blind eye to the demands of the clients.
After an antitrust investigation in November last year, Apple was fined $ 1.2 million in Italy, their AppleCare warranty plan off the shelf.
According to the requirements of regulatory agencies in Italy, Apple similarly modified the wording of the warranty policy on the website.
source: http://www.tuaw.com/2013/03/19/eu-justice-commissioner-applecare-violates-member-states-laws/
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